Survey إستطلاع آراء

 

Saudi Arabian Airlines Electronic Services Survey


(Please choose the appropriate box)

1- Purpose of using our web-site (www.saudiairlines.com)

Reservation / Reconfirm  
To Know the flight time of Departure and Arrival  
Tickets purchase  
Access to special offers and tourism programs  
Access to flight schedules  
Other (please specify):

To what extent are you satisfied with all our electronic services

* 2- Access to the Reservation Phone No. 920022222

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 3- Access for making Reservations on www.saudiairlines.com

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 4- The Saudi’s web site ticket prices is Suitable

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 5- Ticket purchase available for all credit cards

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 6- Easy access self-ticketing machine

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

7- Availability of Self-Ticketing Machines :

* A - Saudi ticket sales offices

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* B - International airports (JED/ RUH/ DMM)

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* C - Commercial Centers

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 8- Availability of boarding pass machines

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 9- Ease of obtaining the boarding pass electronically

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

10- Availability of tourism offers and Programs

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 11- Access to the Cargo Reservation on www.saudiairlines.com

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 12- Availability of cargo services and special Offers

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 13- Easy to apply for an Al- Fursan membership from on www.saudiairlines.com

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable

* 14- Easy access to services offers and rewards for Al- Fursan members

Totally Satisfied Satisfied Very Dissatisfied Dissatisfied Not Applicable